All your questions, answered.
Browse by category or scroll through the full list.
General
General Questions
Grovi is a unified app that brings useful everyday services together — payments, travel, home care, groceries, and food — all connected by a single, simple account.
Grovi is designed for anyone who wants a simpler, more connected everyday experience. Whether you are managing household tasks, planning a trip, or handling everyday payments, Grovi keeps everything in one place.
Grovi is free to download and use for its core services. Some services may involve transaction fees or premium features, which are clearly indicated before you commit.
Account
Account Questions
Download the app, tap Create Account, and follow the prompts. You can sign up with your email or phone number — it takes under a minute.
Yes. One Grovi account gives you access to every service in the ecosystem — payments, travel, home care, groceries, and food — with a single sign-in.
Tap Forgot Password on the login screen, enter your email or phone number, and follow the instructions sent to you. The link expires after 24 hours.
Payments
Payments Questions
Grovi supports credit cards, debit cards, UPI, net banking, and digital wallets — all connected to a single unified balance.
Yes. All payment data is encrypted with bank-level security. We never store your full card details on our servers.
Yes. Every transaction is visible in your account with clear details, timestamps, and confirmations — accessible anytime in the app.
Services
Services Questions
Go to Home Care in the app, choose a service, select a time, and confirm. You will receive clear instructions and a reminder before the appointment.
Yes. Once your order is placed, you can track it in real time from preparation to delivery. You will receive push notifications at each stage.
Search flights, hotels, or trains directly in the app. Compare options, book with one tap, and receive instant confirmation with all details in one place.
Support
Support Questions
You can reach our support team via in-app chat, email at hello@Grovi.app, or by phone at +91 1800-XXX-XXXX (Mon–Fri, 9am–6pm).
We aim to respond to all inquiries within 24 hours during business days. Urgent issues are prioritised and typically answered within 4 hours.
Tap Settings → Help & Support → Report a Bug in the app. Alternatively, email bugs@Grovi.app with details and screenshots.
A simpler everyday begins here
Your whole day, thoughtfully connected.
Download Grovi and keep the services you rely on within easy reach.
Get Grovi